Privacy policy

Last update: 2025-09-22

I. General provisions

  1. The administrator of the personal data is MOE Industries Sp. z o.o. with its registered office at: ul. Oświęcimska 90F, 32-500 Chrzanów, Małopolska, registered in the National Court Register under the number 0001121046, NIP: 6282297148, REGON: 529371103, contact e-mail: contact@moe-industries.com („Administrator”).
  2. This privacy policy sets out the principles for processing and protecting the personal data of website users https://moe-industries.com  („Service”).

II. Scope and purpose of data processing

  1. The Administrator processes your personal data in connection with your use of the Website, including:
    • identification and contact details (e.g. name, surname, e-mail),
    • technical data on the use of the Website (e.g. IP address, cookies).
  2. Data is processed for:
    • handling enquiries and requests,
    • implementation of concluded contracts,
    • to conduct marketing activities with the appropriate consent,
    • fulfilment of the Administrator's legal obligations.

III. Legal bases for processing

  1. Personal data shall be processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter referred to as „RODO” or „Regulation”)
  2. The legal basis for the processing is:
    • user consent,
    • implementation of the agreement,
    • fulfilment of a legal obligation,
    • the legitimate interest of the Administrator.

IV. Means of collecting personal data

  1. The administrator collects your personal data by the following methods:
    • through the contact and registration forms available on the Website,
    • when sending enquiries or handling service requests,
    • when using the functionalities of the Website, via automatic server logs (IP address, information about the device, time and location of the visit),
    • by means of cookies, which store the user's preferences and technical data.
  2. Data may also be collected when contacted by phone, email correspondence or through social media related to MOE Industries activities .
  3. In exceptional cases, personal data may also come from publicly available sources and records or be made available by third parties cooperating with MOE Industries (e.g. for order processing).

V. Data sharing with third parties

  1. The administrator may share your personal data with the following categories of recipients:
    • to entities providing services to the Administrator (e.g. IT companies, accounting companies, payment operators, courier companies),
    • banks and transport organisations, if the transactions require it,
    • to notaries, bailiffs and legal and debt collection companies, in situations where the contract or claims require it,
    • companies providing data centre, hosting, cloud, website administration and related services, companies developing, supplying, supporting and developing software, companies providing IT infrastructure services, companies providing communication services,
    • marketing and advertising entities,
    • companies providing archiving, security and asset management services.
    • to other third parties in connection with the sale, merger, acquisition or reorganisation of all or part of our business or similar changes,
    • in accordance with the procedures prescribed by law, to the following public authorities: State Tax Inspectorate, Registry Centre, Sodra, Labour Exchange, etc,
    • law enforcement authorities, courts and tax authorities at their request or in the event of a suspected criminal offence.
  2. Personal data will not be transferred outside the European Economic Area unless you are informed in advance and give your consent.

VI. Rights of data subjects

  1. The user has the right to:
    • access to their data,
    • rectification, erasure or restriction of data processing,
    • data portability,
    • to object to the processing,
    • withdraw consent to the processing of personal data at any time (if the processing is based on consent),
    • refuse to provide their personal data, however, this is necessary to fulfil the purposes set out in this policy, without this data the Administrator may not be able to provide certain services.
  2. In order to exercise the above-mentioned rights, you can contact the Administrator at the following email address: contact@moe-industries.com

VII. Data security

  1. The controller shall apply appropriate technical and organisational security measures to protect personal data against unauthorised access, loss or destruction.

VIII. Cookies and similar technologies

  1. The Website uses cookies, i.e. small text files stored on the user's device. These cookies allow the Website to function properly, ensure security, analyse traffic and adapt the content displayed to the user's preferences.
  2. We use the following types of cookies:
    • essential cookies - necessary for the proper functioning of the website, enabling you to use the basic functions of the Website.
    • functional cookies - allow us to remember your selected settings and personalise the interface.
    • analytical cookies - used to collect information about how the Website is used (e.g. number of visits, sources of traffic), which helps to improve the performance of the Website with your consent.
    • marketing/advertising cookies - may be used with your consent to display personalised advertising and to analyse its effectiveness.
  3. You may manage your cookie settings at any time by changing your browser settings. However, disabling certain cookies may affect the proper functioning of the Website.

IX. Changes to the privacy policy

  1. The administrator reserves the right to amend this privacy policy. Users will be informed of any changes in a prominent manner on the website.

X. Contact

For matters relating to the processing of personal data, please contact: contact@moe-industries.com